They Charged Me For Calling

I hate having to have my Heating, Ventilation & A/C system maintained twice per year.

I understand the importance of having my furnace and a/c looked at by a certified Heating, Ventilation & A/C professional, however sometimes I don’t suppose I’m getting my currency’s worth.

I live in a honestly rural area and there is only one Heating, Ventilation & A/C company that will come service my Heating, Ventilation & A/C system. I’ve tried maintaining the Heating, Ventilation & A/C unit myself, however I’m not experienced or trained to find warning signs in boilers or a/cs. This is why I typically hire an Heating, Ventilation & A/C professional, even if I drag my feet doing it. Since there is only one Heating, Ventilation & A/C company that services my area, I have to put up with their nonsense in order to get my unit looked at. The Heating, Ventilation & A/C professionals are almost typically late, they don’t like answering my questions, and I’m not actually sure they’re doing much when they do visit my home… Last month, I had a horrible experience with them and I’ve refused to continue doing company with them, however when my furnace went out in the middle of the night, I called the emergency hotline to seek help. The guy on the phone told me that I’d be the first house they maintained in the day. Thankfully, an Heating, Ventilation & A/C professional showed up bright and early and repaired the broken furnace. However, when I gained the bill two weeks later I noticed a charge for calling the emergency hotline. Since I wasn’t a part of their annual membership program, they charged me for the phone call!

hvac unit